I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I knew that I was going to be in a little bit of pain after my appointment, it happens every time I go to the dentist. It wasn't excessive at all though, and it went away pretty quickly. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
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