Summit Dental Associates Pc - Service Ratings
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Summit Dental Associates Pc
1341 West 26th Street
Erie, PA 16508
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 22 Poll Questions:Did this provider show attention to detail?
Asked 2 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 2 times
Answered "Definitely not, I wasn't given information until long after my procedure had been finished" (20% satisfaction) 1 time
Answered "Yes, I was given all the information before my treatment" (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "No, they didn't show any sympathy or concern" (40% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
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