The moment I filled up the documents, I was taken for a teeth scanning & then teeth cleaning, then I was asked what was the reason for the visit. They also charged me additional to what the Insurance bill was but, then refunded it after few calls. They have good equipments & skilled nurses, but watch out more on the billing.
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The level of care you get is outstanding. I loved how gentle and careful they were while they were caring for my teeth. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. Dr. Locey is incredible! The numbing injection was not a bad exerience at all. I always anticipate injections to be very painful, her injection did not bother me at all. Dr. Locey and her assistant, Carla, made feel completely at ease. I actually enjoyed my overall experience. I never thought I would say that about a trip to the dentist.
They paid close attention to me and all of my questions were answered. Their staff is very friendly. The most significant concern I have is with their scheduling techniques. I pick a day and time that works for me...and then a few days before the appointment they start calling me and trying to "move up" my appointment to another day or time. I would understand if this happened just once...but it happens each time. It's annoying to receive these calls....sometime 3 or 4 times for each appointment.
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