They are in a big hurry, hire inexperienced "resident" dentists just out of school or old out-of-date dentists, They can't keep assistants and apparently treat their staff like crap. The administrative staff is the biggest bag of wind I have ever spoken with. The administrator doesn't even have ADEQUATE experience practicing dentistry. It seems that their tax free status and all the money that our government throws at them could be spent much better.
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