He collected the insurance money for extractions and dentures, then he told me the insurance company filed the wrong paperwork so he couldn't finish what he already started. I have 9 teeth left now and no dentures. I fought with him for 2 years over this only for him to win because I no longer had the insurance.
This is the most terrible service I've ever received from almost anywhere. The only reason I kept pursuing this dentist even after all the red flags is because he's the only one in this city. Had trouble talking to anyone or getting an appointment for 3 months. Arrived for husband's 1:30 appointment and office is locked. 3 patients waiting outside for 5 min. Inside, waited another 5 min for front desk to open. Staff was NOT friendly. A 2:00 appointment got called 15 min early (we still weren't called). At 2:30 we got to enter room. My child and I sat in a chair, then I was told, "There is no where for you to sit in this room; you'll have to stand at the end of his feet over there." (There were 2 other chairs.) Then about my solid plastic drink cup with lid & straw, "We don't allow any drinks in here. Can I dump that for you? Or you can take it to your car." She said I can't even leave it at the front desk - No Drinks Here. Front desk had open cups of iced coffee with spoons in them. After 15-20 more minutes of no one seeing us, we left (1 1/2 hrs after arriving). It took a couple minutes to get attention of front desk lady who was painting her nails (with an open jar of polish) and listening to rap, her back facing the window. She seemed shocked when I told them to cancel this appointment and the two for my sons the next day - we'd rather figure out how to pay all the extra gas to go somewhere else. WOW!
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They have a very good professional reputation. I know that I'm under the care of an expert. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
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