They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand.
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
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