Poller Dental Group - Service Ratings
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Poller Dental Group
470 Clifton Avenue
Clifton, NJ 07011
Consumer Feedback
Service
Environment
Expertise
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Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 17 Poll Questions:Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Sometimes, but not always" (60% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 1 time
Answered "No. I still haven't talked to them." (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "Definitely not, and when I arrived they had forgotten that I had an appointment" (20% satisfaction) 1 time
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Asked 1 time
Answered "No" (20% satisfaction) 1 time
Did you feel that your waiting time was acceptable?
Asked 1 time
Answered "Not really" (40% satisfaction) 1 time
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