Rosemichele Sorvino-Macchia, DMD - Service Ratings
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Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 8 Poll Questions:Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 2 times
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 1 time
Answered "No, but I didn't need a reminder" (80% satisfaction) 1 time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 1 time
Answered "Yes, I was given all the information before my treatment" (80% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 2 times
Answered "No, I didn't receive anything at all" (40% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
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