Grace Family Dentistry - Service Ratings
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Grace Family Dentistry
143 Airport Road
Concord, NH 03301
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 85 Poll Questions:Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Sometimes, but most of the time they don't" (60% satisfaction) 1 time
Answered "No, they close exactly on schedule despite any circumstances" (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 5 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 2 times
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 2 times
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 4 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 2 times
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 2 times
Did you spend a lot of time in the waiting room at this provider's office?
Asked 4 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 3 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 4 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 2 times
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 4 times
Answered "No, my decisions were always respected" (80% satisfaction) 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 2 times
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
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