Carolina Dental Associates - Service Ratings
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Carolina Dental Associates
1505 West Lee Street
Greensboro, NC 27403
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 16 Poll Questions:Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did this dentist give you your invoice promptly?
Asked 2 times
Answered "Yes, they gave me one when I asked" (80% satisfaction) 2 times
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 2 times
Answered "Yes, I was given all the information before my treatment" (80% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 2 times
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
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