They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. When comparing them to others I have visited for the same condition, they are among the best I have seen. They paid close attention to me and all of my questions were answered. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.