W Christopher Ward DMD MS PA - Service Ratings
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Family Dental Care of Wilmington
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W Christopher Ward DMD MS PA
1117 Medical Center Dr.
Wilmington, NC 28401
Consumer Feedback
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Poll Responses for Service
5 Star Average Based on the Following 27 Poll Questions:Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 2 times
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 5 times
Answered "Yes" (80% satisfaction) 3 times
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 2 times
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 2 times
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 2 times
Did this dentist give you your invoice promptly?
Asked 2 times
Answered "Absolutely! They gave me my invoice before I had even asked for one" (100% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
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