Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider remember you and your circumstances at every appointment?
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves