Pine Lawn Dental Group - Service Ratings
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Pine Lawn Dental Group
3721 Jennings Station Road
Saint Louis, MO 63121
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 33 Poll Questions:Did you receive sample toothbrushes or toothpaste to take home?
Asked 2 times
Answered "Yes, I received sample toothbrushes and toothpaste" (80% satisfaction) 1 time
Answered "Many! I got to pick my favorites from a huge selection" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "No, I have to wait weeks before I hear back" (40% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 3 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely Not! My appointment always conflicts with my schedule" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "All the time! I think I got a gray hair while I was waiting" (20% satisfaction) 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 4 times
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 3 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 2 times
Answered "No, they were on time" (80% satisfaction) 1 time
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