Russell Craig, DO - Service Ratings
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Ear, Nose & Throat Physicians - Sterling Heights
sterling heights, MI
17901 Hall Rd
Macomb, MI 48044
Consumer Feedback
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Poll Responses for Service
5 Star Average Based on the Following 13 Poll Questions:Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 2 times
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
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