They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. They always make sure to return my phone call as soon as possible. They've never left me waiting. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They told me a little advice about what I could do at home to prevent cavities, but not enough. I was hoping for more information. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
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