I went here yesterday under emergency circumstances. Pain that would not subside or go away. I was checked and told I have absolutely nothing wrong and was sent away with no help or relief to my pain in my mouth. I went to another dentist this morning with even more unbearable pain and in my xray they found an abscess way up in my sinus cavity in the same area I was complaining about that Ferguson said I have nothing there. I'm on antibiotics and will be getting a root canal next week after the antibiotics start working. The male dentist himself was very nice and polite, but the receptionist that answers the phone was very rude and made me feel like I was bothering her by calling. Not impressed with the female staff at all. VERY RUDE.
I have major dental difficulties due to "bad genetics" in my teeth. A friend told me to go to Ferguson Dental Clinic. I went one early morning and they decided 2 teeth needed to be pulled - a molar and a canine tooth. The canine tooth fractured as they were pulling it, resulting in them having to remove bone from around the tooth. I now have an indentation in the gumline where the bone was removed. They also damaged a perfectly good tooth during the pulling. I had a dental resident (about to graduate) pull those teeth. When I returned 2 weeks later to have the damaged tooth repaired, it was done but now when I look at it in the mirror, it is bigger than it should be for that particular canine tooth, and it is sloped. They're good, but I guess if you're poor and that's all you can afford, they're alright. I'm concerned about the future because I have lost 6 major chewing teeth over the last 2 years and am having trouble eating. They didn't seem to care about that. They said I was not an established patient after 2 visits and if I had to come back again, I would have to come by 7 a.m. with proof of my income and $20. **shrugs shoudlers** kind of sad when you're poor and you get such sloppy service. :(
They were able and willing to answer every question I had. I definitely felt informed. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published