I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
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