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Parran Joel L Dr DDS

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Parran Joel L Dr DDS
Parran Joel L Dr DDS
(17 Reviews)
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5565 Sterrett Place Columbia, MD 21044
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About

Parran Joel L Dr DDS

Parran Joel L Dr DDS is a Dentist facility at 5565 Sterrett Place in Columbia, MD.
Primary Specialty

Dentist

Map and Directions
5565 Sterrett Place, Columbia, MD 21044
Services Parran Joel L Dr DDS is a dentist/dental office located in Columbia, MD. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Parran Joel L Dr DDS at (410) 730-0303 to schedule an appointment in Columbia, MD or get more information.
Consumer Feedback
(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
View All 17 Reviews Add a Review
Recent Reviews
I had been a patient of Dr. Parran for over five years, annual check-ups and bi-annual cleanings. I would always pay my co-pay on the scene and never had to pay anything additional. One day this past Spring, I got a bill in the mail. I called Maya, the office manager, for an explanation what this bill was for. She started using terms I was unfamiliar with and I was confused. I told her I was holding the itemized bill in my hand and that all she had to do was to pull up on her computer the same bill and just go over it with me line by line. She refused, telling me I would have to come in for her to explain it to me. Well, if she couldn't explain it to me over the phone I surely was not going to make a trip in just for that. I figured I would just hold off paying it until my next appointment.

The day before my appointment, I woke up with a severe cold. I couldn't breathe through my nose at all. I immediately called to cancel the appointment because I couldn't have my teeth worked on and not be able to breathe. The call was 17 hours before the appointment time. Maya told me she was going to charge me the $54 cancellation fee because it was less than 24 hours notice. I had never missed/been late for a single appointment. I left a message for Dr. Parran to call me. He never did. I called back several more times over the next few weeks and left more unreturned messages for Dr. Parran. I was determined I would not pay this fee. On advice from a legal advisor, I sent a certified letter to Dr. Parran explaining the circumstances and asking him to waive the fee. Finally I got a letter from Dr. Parran telling me he would waive the fee and that I should take my dental business elsewhere. This guy has nerve. I was never less than fully professional with him and his staff. And now, after at least six attempts to contact him with no success, he's going to tell me he doesn't want my business any more? The truth is, by this time I had already switched to another dentist.

I would rate Dr. Parran's dental skills a 5 on a 1-10 scale. His professionalism and customer service is a 2. There are plenty of better dentists out there. I suggest you go elsewhere.
by Steven S. xxx.xxx.213.241
March 22, 2017
While the dentist is not entirely bad, they have poor business practices. The main reason I have been going to this office is because it's one of the dentists that my PPO insurance covers. However, after my most recent cleaning they said I had an outstanding balance of $100 from my previous 6 month cleaning that the insurance did not cover. I never received a bill for this amount and definitely would have not scheduled another appointment with Dr. Parran had I known it would cost me an additional $100 for each cleaning. The hygienists told me that it was likely due to the fact that the previous receptionist had scheduled me less than 6 months from my last appointment.

I understand that people can make honest mistakes, but I think that not informing me of my past bill (so I could speak to my insurance company about my next appointments) is just careless. They also informed me that this has been happening to many of their patients recently and that they could not inform their patients until they come in for a cleaning.

I will NEVER go back to Dr. Parran's practice and I advise others not to as well. ESPECIALLY if you are a current patient, they will hand you an additional bill at the end of your cleaning due to their incompetent past staff.
by Former patient xxx.xxx.224.30
May 14, 2014
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Recent Polls
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.185.150
November 05, 2014
Did this provider have reasonable prices?
Absolutely!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous xxx.xxx.68.15
January 03, 2013
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