Lilah Gonzalez, MD - Service Ratings
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Bruce & Gonzalez
314 Franklin Ave Ste 104
Berlin, MD 21811
Consumer Feedback
Service
Environment
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 5 Poll Questions:Does this provider remember you by name?
Asked 1 time
Answered "Every single time, even if it's been months since my last appointment!!" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Sometimes, they should allow for more time in between appointments" (60% satisfaction) 1 time
Did you feel that your waiting time was acceptable?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
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