Ibrahim Massoud & Refaat Hassan, DDS

Ibrahim Massoud  & Refaat Hassan, DDS
Southern View Dental Group DDS 2743 South 6th Street Springfield, IL 62703
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About

Ibrahim Massoud & Refaat Hassan, DDS

General Dentist practice for the entire family. Most dental insurance plans accepted.
Primary Specialty

Dentist

Practice Southern View Dental Group DDS
Gender Male
Services Preventative care, tooth colored fillings, crowns, sealants, root canals and more.
Consumer Feedback
(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
View all 19 Reviews Add a Review
Recent Reviews
Their exam room was a little too loud. The volume on the tvs needed turned way down. I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I've been places before where they were dismissive and impatient, so I was nervous that I would encounter that here as well. Instead, they were very thorough and investigative the entire time. They never left me for an extended period of time and I never felt ignored. They never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by annita nubbins XXX.XXX.39.246
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by gamer XXX.XXX.130.137
Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by ck XXX.XXX.222.90