Dental Dreams LLC - Service Ratings
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Dental Dreams LLC
6215 East State Street
Rockford, IL 61108
Consumer Feedback
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Poll Responses for Service
3.5 Star Average Based on the Following 68 Poll Questions:Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 3 times
Answered "Definitely not, I wasn't given information until long after my procedure had been finished" (20% satisfaction) 1 time
Answered "Yes, I was given all the information before my treatment" (80% satisfaction) 1 time
Answered "Absolutely! They explained everything in detail and made sure I understood before my procedure" (100% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 3 times
Answered "Not at all, they rushed me out the door" (20% satisfaction) 1 time
Answered "No, I didn't receive anything at all" (40% satisfaction) 1 time
Answered "Many! I got to pick my favorites from a huge selection" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 3 times
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 5 times
Answered "Yes, they were over an hour late for my appointment" (20% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 2 times
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Answered "I waited forever for my appointment!" (20% satisfaction) 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 4 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes, but very little" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 3 times
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Definitely, they seemed irritated to work with anyone" (20% satisfaction) 1 time
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