Rockcreek Dentistry - Service Ratings
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Rockcreek Dentistry
5301 East State Street Suite 307A
Rockford, IL 61108
Consumer Feedback
Service
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Expertise
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Recommended
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Poll Responses for Service
3.5 Star Average Based on the Following 13 Poll Questions:Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did you receive sample toothbrushes or toothpaste to take home?
Asked 1 time
Answered "Yes, I received sample toothbrushes and toothpaste" (80% satisfaction) 1 time
Did this dentist give you your invoice promptly?
Asked 1 time
Answered "Yes, they gave me one when I asked" (80% satisfaction) 1 time
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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