Azam Saeed, Dentist - Service Ratings
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Melissa E Gierman DDS
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Dr. Michael Bicknell
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Ace Dental Center
121 East Roosevelt Road
Lombard, IL 60148
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 17 Poll Questions:Does this provider treat every client equally?
Asked 2 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Answered "No, they definitely favor certain clients" (40% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality" (20% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Answered "I had a follow-up appointment, but I scheduled it." (60% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Somewhat, they could have been kinder" (60% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "No, I don't think they cared whether I showed up or not" (60% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Sometimes, but not always" (60% satisfaction) 2 times
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