Brookside Dental Care - Service Ratings
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Brookside Dental Care
10175 West Lincoln Highway
Frankfort, IL 60423
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 19 Poll Questions:Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did the staff call you to remind you about your upcoming appointment?
Asked 1 time
Answered "Yes, they called me a few days before my appointment" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "Never, they are very reliable." (100% satisfaction) 2 times
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
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