Michael Baker, MD - Service Ratings
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Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 54 Poll Questions:Did this provider ever postpone your appointment?
Asked 2 times
Answered "No, they never postpone my appointment" (80% satisfaction) 2 times
Does this provider welcome questions?
Asked 4 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 2 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 3 times
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 4 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 4 times
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 2 times
Answered "No" (80% satisfaction) 1 time
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