Rausch Gerald R & Candace H DMD - Service Ratings
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Rausch Gerald R & Candace H DMD
1825 Rockbridge Road
Stone Mountain, GA 30087
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 12 Poll Questions:Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
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