Kent Kunze, MD - Service Ratings
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Psychiatrists
JOHANNA HESSELTINE, ARNP, PMHNP-BC
Clive, IA
PATRICIA FERLITSCH, MSN, ARNP, PMHNP-BC
Clive, IA
Elizabeth Brake, PMHNP
Des Moines, IA
Blank Psychiatry
West Des Moines, IA
Child Psychiatry Assoc
939 Office Park Rd Ste 200
West Des Moines, IA 50265
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 14 Poll Questions:Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "Yes! They couldn't do anything they told me they would be able to" (20% satisfaction) 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "No, it is their way or the highway" (40% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this psychiatrist leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! The provider was always present and attentive" (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 3 times
Answered "No. It took me several times to get through." (40% satisfaction) 1 time
Answered "Absolutely not. I was forced to call the emergency room." (20% satisfaction) 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Is this psychiatrist easy to reach in an emergency?
Asked 1 time
Answered "No. It took me several times to get through." (40% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
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