I only had a problem with the check out clerk. She was a bit rude and lacked good customer service skills. My questions were interrupted and she was very short with me. Plus, please smile at least a little! She looked like she hated her job. The rest of the staff including the check in clerk and the dental assistants were super sweet and very attentive and patient. Great sense of humor and very helpful. The waiting room is always full when I take my kids there but I never have to wait too long. All in all, we have a good experience there. It would be nice to go back with my child and meet the dentist and see the area but I understand that would be inconvenient and a distraction to workers. Thank you!