They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was so impressed with the progress I was able to make after visiting t hem. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
I wasn't impressed with the staff at all. I called during office hours four times before someone answered the phone. Once I did finally reach someone she did everything she could to avoid helping me . After all of the hassle I decided to cancel my appointment and choose another primary dentist. When I called to cancel my appointment- big surprise! No one answered the phone. They may all be lovely in person, but I will never know.
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