They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
I wasn't impressed with the staff at all. I called during office hours four times before someone answered the phone. Once I did finally reach someone she did everything she could to avoid helping me. After all of the hassle I decided to cancel my appointment and choose another primary dentist. When I called to cancel my appointment- big surprise! No one answered the phone. They may all be lovely in person, but I will never know.
It is obvious that their office is cleaned regularly. It was fantastic. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. They always make sure to return my phone call as soon as possible. They've never left me waiting. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
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