Absolutely terrible. Arrogant doctor with unfriendly arrogant staff.
I called about a toothache and was told they had an opening that same day, so I rushed over. I walked in, the lady at the desk was nice and gave me paper work to fill out. My wait time wasn't terribly long. Once I got to the back literally all the assistant (who didn't say one word to me) did was take a panoramic and 1 PA x-ray then seated me.
The doctor came out, no lab coat or gloves, took a mirror tapped my tooth said rootcanal and walked away. I thought it was a joke. I couldn't believe they were going to get paid by my insurance company for that shit. Like that's considered a dental exam now?
A few weeks later I decided to go to a real doctor that would probably at least introduce himself and get a second option, I called up to get a copy of my xrays and they rudely demanded $25 for them. I understand some places charge for them but $25 is ridiculous. It's not like they had to mail them or use that old machine to make a copy, they were digital. All they had to do was print them and I would pick it up or just email them over. I know plenty of offices that don't charge unless it's just to cover the postage cost.
I would definitely never go back or even recommend this place to anyone ever.
I have gone to 3 different dentists looking for someone with the confidence and expertise to actually save my tooth. All others wanted to pull it and then charge $$$$ for an implant or a bridge. Dr. Brown had the experience, and confidence to do a build up, crown and save my tooth. He is wonderful and has very accessible hours too. I live on the space coast, and the hour drive to see Dr. Brown in Sanford is worth every minute, and every gallon of gas. He has saved me $100`s and has restored my oral health.
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The office was very easy to locate. I didn't have any trouble finding it at all. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I am 28 years old and have been going to Dr. Brown virtually all of my life. I LOVE HIS STAFF!!! I would HIGHLY recommend him to anyone!!
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