I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They never left me for an extended period of time and I never felt ignored.
I had several visits at Alpha Dental this year. The front desk people are not friendly at all. The people who answer the phone are often rude and condescending. The Dentist and Dental assistants were "pleasant" enough, but not overly friendly. The rudeness of the people in the front office almost made me change my mind about returning, however the service was adequate. Not the best dental experience I've ever had, but not the worst either.
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