Carl Lee II, MD - Staff Ratings
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ENT
BJC Medical Group ENT Specialists
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Mercy Clinic Pediatric Ear, Nose and Throat - Medical Tower A
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Ear Nose & Throat Institiute Of Southern Illinois
19 Wolf Creek Dr
Swansea, IL 62226
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
5 Star Average Based on the Following 22 Poll Questions:Was this provider's staff friendly?
Asked 10 times
Answered "Yes, they went above and beyond" (100% satisfaction) 4 times
Answered "Yes" (80% satisfaction) 5 times
Answered "Mostly" (80% satisfaction) 1 time
Were the staff members able to answer your questions?
Asked 1 time
Answered "Yes! They were the most knowledgeable staff I've ever seen!" (100% satisfaction) 1 time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 2 times
Answered "Not at all! They were happy to address every concern I had" (100% satisfaction) 1 time
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 1 time
Did a staff member acknowledge or greet you when you entered?
Asked 2 times
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 1 time
Answered "Immediately! They gave me a friendly greeting as soon as I walked in" (100% satisfaction) 1 time
Was this ENT otolaryngologist's staff friendly?
Asked 2 times
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
Does this provider maintain a professional appearance?
Asked 1 time
Answered "Absolutely! You can tell that he/she really makes an effort to look professional" (100% satisfaction) 1 time
Was this doctor's staff friendly?
Asked 4 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
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