Stephen Nitz, MD - Service Ratings
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Integrative Medical Associates of Rockford
1639 N. Alpine Road
Suite 503
Rockford, IL 61107
Consumer Feedback
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Recommended
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Poll Responses for Service
4.5 Star Average Based on the Following 9 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Somewhat" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
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