They do anything to get you into their office. Real nice and are real nice to get a good review from you on their review site. Then you get the bill. Ha ha. They advertised $79 cleanings and xrays and told us if we billed our insurance they would not charge us additional fees or copays. The bill for a cleaning and and xrays? $584!!!! BEWARE before you go to this dentist. Inflated bills. I have called the office 3 times to get this the amount over what the insurance covered refunded as they had agreed to both me and my husband in the first place and I get the run around. They tell me the dentist is busy and they put me on hold for a long time and then tell me the dentist is gone. Wonder why they are not with the BBB. I filed a complaint. If you go here, good luck when you get the bill.
I can't believe this review posted below me, are you sure we are talking about the same office? I have been going to Dr. Spence Williams' office for over 6 years, and could never say enough great things about her, or her staff! She is a wonderful dentist, with a great bed side manner, but her staff, is amazing! From the moment I work in the door I feel so relaxed and at ease. They are professional, funny, and helpful! Its as if you are visiting a friends house that you haven't seen in a while, besides the drilling part. Yes, I do think the chop-shops down the road may cost a less, but you cant beat the comfort of knowing you are being treated by such trained professionals! I would (and have) recommended her to every person I know! every time I get a compliment on my smile, I cant help but be grateful for Dr Spence and her outstanding team!
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