The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I had a great experience here and will most definitely refer them to others in need of an internist. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Dr Neri has been our family doctor for nearly 20 years, she has always been there for us, including raccoon bites, sore throats, shingles, and too many other odd accidents our family has brought to have Dr Neri remedy!!
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely <url removed> spite of a disorganized staff and long wait, because once you get to the doctor it is worth the wait. She is caring and careful and creative in problem solving. My impression is they do not belong to a large umbrella group so that they can manage their own time with their patients. It is unusual these days to have a doctor that can follow you up if admitted to a hospital. For continuity of care that is wonderful.
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
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