Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They always make sure to return my phone call as soon as possible. They've never left me waiting. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
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