Western Dental Centers - Service Ratings
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Dentists
Larry N. Watts DDS
Redding, CA
Gus Charles Petras, DDS
Redding, CA
Scott R Schalo, DDS
Redding, CA
Lyons William E Dds
Redding, CA
Western Dental Centers
1350 Churn Creek Rd
Redding, CA 96003
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3 Star Average Based on the Following 22 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "Sometimes, but not always" (60% satisfaction) 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "I waited forever for my appointment!" (20% satisfaction) 1 time
Answered "Yes, I had to reorganize my schedule" (40% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 3 times
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 2 times
Answered "Yes, I barely had any time to ask questions" (40% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
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