I have already warned everyone I know not to go here. See a different dentist and orthodontist. They don't behave like truly professional people. They seem untrained. I don't recommend them. One of their former oral surgeons told me that there was no follow up there, and that's one of the reasons he left them.
Their staff was not friendly at all, I didn't feel welcome there. I made an appointment and was waiting over an hour before they told me that they would not be seeing me today and I was going to have to reschedule for another day. I can't help but wonder if there is some kind of scam or fraud going on here, with their massive over scheduling and their wait times being outrageous. After I left I watched as 3 different staff members left the office (possibly going to lunch) and were laughing with each other. It doesn't seem to effect them at all to see unhappy patients/customers, and they offered no empathy in turning me away, as if it is what they are used to doing daily. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. If you can go somewhere else I would! This place is very unprofessional and there seems to be no personal rapport. Nothing like the family dentist I went to in the Bay area for most of my life. Very Sad. I expect more from so called professionals.
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