Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider answer all of your questions?
Some were answered
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.