Marconnette Michelle Dds - Service Ratings
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Marconnette Michelle Dds
3936 Phelan Road
Phelan, CA 92371
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 12 Poll Questions:Were you provided with payment plan and fee information before your dental treatment was scheduled?
Asked 1 time
Answered "Yes, I was given all the information before my treatment" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "They cancel on me all the time." (20% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Does this provider welcome questions?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
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