I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. a gesture that made a huge difference. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I love that they are always more than happy to answer my questions. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Truly don't mind going to the dentist knowing that I wont be hurt , they get the job done in a friendly and clean atmosphere .... don't laugh , I like my dentist
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. When I heard from a few other dentists to avoid Ginzburg William DDS I knew that I should steer clear. They didn't have a good reputation at all with all the other dentists I've talked to.
This was by far the worst experience I have ever had with a dental office. They used fear tactics to try to scare me into unnecessary procedures. Not only was I overcharged they added a crown and totally missed my cavity. I ended up getting a root canal, and drilling right through my expensive new crown. The staff was insistent, rude, and ignorant.
I tried to take this up with my insurance company, but they were useless in helping me. The dental office kept refusing to release xrays to the insurance company. From now on, I will ALWAYS check reviews and only get work done through referrals.
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