Leon Cohen, MD - Service Ratings
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Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 23 Poll Questions:Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Somewhat, but I didn't feel like they cared about my needs" (60% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Not at all! I had to schedule an appointment for absolutely everything!" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Absolutely! I never have a problem!" (100% satisfaction) 3 times
Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes." (80% satisfaction) 2 times
Has this provider ever cancelled your appointment on you last minute?
Asked 2 times
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
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