Vickie Prince, MD - Staff Ratings
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12311 San Jose Boulevard
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Consumer Feedback
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Staff
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Value
Poll Responses for Staff
4 Star Average Based on the Following 25 Poll Questions:Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 6 times
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 2 times
Answered "Not at all! They were happy to address every concern I had" (100% satisfaction) 3 times
Answered "Somewhat, they should have been more polite" (60% satisfaction) 1 time
Did a staff member acknowledge or greet you when you entered?
Asked 2 times
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 1 time
Answered "Briefly, but they didn't make an effort to help me" (60% satisfaction) 1 time
Were the staff members able to answer your questions?
Asked 5 times
Answered "Every time I asked the staff a question, they referred me to someone else" (20% satisfaction) 1 time
Answered "Yes, they were able to answer my questions" (80% satisfaction) 4 times
Does this provider maintain a professional appearance?
Asked 2 times
Answered "Somewhat, I wasn't overly impressed" (60% satisfaction) 2 times
Was this family doctor's staff friendly?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider's staff friendly?
Asked 8 times
Answered "Not Really" (40% satisfaction) 3 times
Answered "Friendly Enough" (60% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 2 times
Answered "No, they were rude" (20% satisfaction) 1 time
Was this doctor's staff friendly?
Asked 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
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