My last experience at the Fernadina location was horrible. I waited almost an hour after my appointment time before my baby was seen. The nurses were obviously feuding. The head Medical Assistant was very unprofessional. The pediatrician that my child saw wrote his prescription for the wrong thing. When the Pharmacy technician called to inform them of the mistake, nothing was done to rectify the situation.
I'm disappointed that when my child's sick, they usually don't get them in to be seen for at least a week. I don't feel like I can count on them in an emergency. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I had to wait a few weeks to get an appointment but I eventually got in. I was disappointed with the way they interacted with my child during appointments. Most of the time they just ignored my child. Thay also doulble with Florida insurance and then they bill you. If you miss an appointment they usually will bill florida insurance
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