They ignored my questions and my appointment seemed rushed. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. While I love the doctor, the staff is very short and not friendly. It is difficult to get an appt with my doctor of choice. Also we are always early for appts but end up waiting long periods of time in both the waiting room and exam room for the doctor. This is consistent with every visit.
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