I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they care about everyone who visits them. They barely had any magazines to choose from, and the ones that were available weren't very interesting. They had a few different appointment times available but none were perfect for my schedule. Their prices were very fair. The level of care you get for the price is outstanding. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed.
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
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