This is undoubtedly the worst medical care in all of Colorado Springs. I encourage you to read other patient reviews on other reputable sites. The doctor is only there to make money. I have been a good and compliant self-pay patient for about three years and suddenly had troubles refilling my prescription. I used to like Dr. Erickson because she was seemingly in agreement with my decision not to take too many meds. I cut myself down to one pill out of about 7 I took when I started going here and lost 85 lbs. Suddenly, her office staff started "losing" prescription refills from my pharmacy and I had to call every month and beg for meds...sometimes not getting them until my reserves from when I cut myself down were long gone. These are dangerous meds that have severe withdrawal symptoms so I could not imagine a real doctor would put a patient in harm's way by cutting them off suddenly, but her decision was reaffirmed by the fact that she never called me back and when I was short with her office staff INSISTING she call me back, she simply put a certified mail in an envelope and told me she was not going to be my doctor anymore due to my need for "ongoing care" (An assessment I cannot understand since she hasn't seen me in almost a year and had a stranger stand in at my last appointment). Don't go here. The care and the office staff are horrible. READ THE OTHER REVIEW SITES and other people's reveiews if you don't believe me. I'm sending them in to the medical board with my complaints.
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were very polite and helpful and made sure that I had everything I needed. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
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