Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution