Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to make an appointment with this provider?
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her